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Our Services

Custom CRM Software Development

Tailored Customer Relationship Management Solutions for Your Unique Business Needs

Transform Your Customer Relationships

A custom CRM (Customer Relationship Management) system is essential for efficiently managing every step of the customer journey. Off-the-shelf solutions often come with unnecessary features or lack the specific functionality your business needs.

At 20Robots, we work closely with you to design, develop, and deploy a CRM that fits your unique needs—no compromises. By integrating automation and AI, we help you reduce repetitive tasks and gain real-time insights into your sales, marketing, and support efforts.

Custom CRM Software Development

Our Custom CRM Development Services

Custom CRM Development

Tailor-made CRM solutions designed specifically for your business needs:

  • Bespoke Architecture: Built from the ground up to match your exact requirements
  • Scalable Design: Grows with your business without performance degradation
  • User-Friendly Interface: Intuitive design that minimizes training and maximizes adoption

Benefits:

A perfect-fit solution that enhances productivity and eliminates workflow friction.

Custom CRM Development

Supplier Management Integration

Streamline your supplier relationships with integrated management tools:

  • Vendor Database: Centralized repository of all supplier information and interactions
  • Performance Tracking: Monitor supplier reliability, quality, and compliance
  • Automated Procurement: Streamline ordering, approvals, and inventory management

Benefits:

Improved supplier relationships, reduced costs, and more efficient procurement processes.

Supplier Management Integration

AI-Enhanced CRM Features

Leverage artificial intelligence to supercharge your customer relationships:

  • Predictive Analytics: Forecast customer behavior and identify sales opportunities
  • Automated Lead Scoring: Prioritize prospects based on likelihood to convert
  • Intelligent Workflow Automation: Eliminate repetitive tasks with smart process automation

Benefits:

Data-driven decision making, increased sales efficiency, and enhanced customer experiences.

AI-Enhanced CRM Features

Why Choose 20Robots for Custom CRM Development?

Tailored to Your Business

Get a CRM solution designed specifically for your unique business processes, workflows, and customer journey - no unnecessary features or compromises.

AI-Powered Automation

Eliminate repetitive tasks with intelligent automation that learns from your data, freeing your team to focus on high-value activities and customer relationships.

Seamless Integration

Connect your CRM with existing business systems for a unified workflow, ensuring data flows smoothly between platforms without manual intervention.

Real-Time Insights

Access actionable data and analytics dashboards that provide a clear view of your customer relationships, sales pipeline, and business performance.

Industries We Serve

Our custom CRM solutions are tailored to meet the unique needs of various industries, delivering specialized functionality that addresses sector-specific challenges.

Manufacturing & Distribution

Manage complex supply chains, track customer orders, and streamline vendor relationships with integrated CRM solutions.

Professional Services

Track client engagements, manage projects, and optimize resource allocation with tailored CRM systems.

Retail & E-commerce

Unify customer data across channels, personalize shopping experiences, and optimize inventory management.

Healthcare & Pharmaceuticals

Manage patient relationships, track provider interactions, and ensure compliance with industry regulations.

Our CRM Development Approach

We follow a systematic methodology that ensures successful implementation and delivers a CRM solution perfectly aligned with your business needs.

1

Discovery & Requirements

We analyze your business processes, customer journey, and existing systems to define clear requirements for your custom CRM solution.

2

Design & Architecture

Our experts design a tailored CRM architecture that aligns with your workflow, integrates with your systems, and scales with your business.

3

Development & Testing

We build your custom CRM using agile methodologies, with regular testing and feedback cycles to ensure quality and alignment with requirements.

4

Deployment & Training

We implement the solution, migrate your data, and provide comprehensive training to ensure smooth adoption across your organization.

Ready to transform your customer relationships?

Ready to transform your customer relationships?

Get in touch with our experts to discuss your custom CRM development needs

Contact Us